1. If you are not yet our client, write to us at info@ejalbum.com or register directly on our portal HERE.
Our staff will contact you for a presentation of products, opportunities, offers, prices, etc. and will provide you with all the necessary information, in addition to helping you create your first albums and especially personalized samples with your photos. This is just the beginning; we consider our clients as valuable partners and create a symbiotic relationship with each other with the aim of mutual growth. If you are our client and are interested in the AE Membership program, contact us immediately. You know better than anyone our efficiency and the climate of cooperation.
2. Easily choose and customize our products
– Choose a cover from hundreds of combinations by consulting our catalog if you need to create a wedding album. You can also do it online, just as you can personalize an event album online. If you want to surprise someone with a handcrafted frame, choose it here and customize it directly online. If you have a wonderful story with just a few photos to show, personalize a Matted Print here.
Choose the right product and customize the cover in the case of an album. Then select the type of paper, the binding style, and choose the photos you want to use in your photographic story.
Lay out your album with your photos. You have three options for doing this:
By laying out the album with one of the software programs you know and sending us the files ready for printing. We can provide you with instructions for layout (crop lines), color profiles, etc., or you can download them yourself here.
By laying out the album directly from the website using AE Veloce, a professional software that creates your album with the speed of light, easily and conveniently. It’s free for all our clients. Also, free of charge, we can provide layout software like Epoca Software, AE Studio, and Smart Albums – EJAlbum Licence. So you simply have the option to choose from some of the best programs available today. We also provide free training to get to know these programs better and maximize their potential. Guidance and training for design are, of course, also included.
By using the Full Service Design – in plain terms: send us your photos by uploading them to our portal with the album specifications or via WeTransfer, and our staff will create your album within a maximum of 2 days. Of course, you are an active part of the process, able to request modifications or make suggestions. For us, it is important that the system is efficient, but that every album comes out exactly as the client deserves; the best possible. Our staff has completed over 2,500 album projects in the past 10 years in Albania.
3. Choose the accessories for the album or any product you’ve selected.
Never forget the family members or friends of your clients. Especially since it only takes one click to duplicate a project. Furthermore, in the case of family albums, you can use the coupon Concept1 to get a 50% discount on accessories.
You can order:
2 Family Albums that replicate the main album identically but at a smaller size,
2 Family Books similar to an Event album but with layouts identical to the Main album,
4 Best Friends Albums for witnesses,
10 Friends Albums for companions,
15 Mini Books as thank-you notes, and more.
You can add a frame, select a portion of the service and order several Matted Frames, create a calendar, a large photo print—you can impress your clients with dozens of accompanying products.
Remember, you can emboss the pages of a wedding album with real gold, silver, or steel, personalize the box with a photo or a metal plaque with engraved names, or even present it in an elegant leather bag. Event and New Event albums can be personalized with premium boxes and inner pages made of the same material as the cover, etc.
Don’t forget to also sign your albums with your studio’s name engraved with a laser alongside the Album Epoca name. You are artists; artists always sign their work. In our case, it will remain engraved forever—not only on the album but also in the memory of your clients.
4. Order your album directly online or confirm it with our customer service
after receiving the PDF proof, the design proof, and the color correction—a free service we provide for you. We will notify you at every stage of production, or you can check it yourself on the portal. As soon as the album arrives in Albania, we will deliver it to your studio. Upon request, we can also deliver it directly to your clients in Albania or Italy.
And remember, you have no shipping costs, as shipping is included in the album price. So it’s always free.
Like every service or product at EJAlbum, you are covered by the “Satisfied or Refunded” guarantee. For any dissatisfaction or defect caused by us, we refund immediately—either by reproducing the product or returning your payment. All our products come with European manufacturer warranties. They are produced to the highest possible standard but are also fully guaranteed for 2 years according to the European warranty, and lifetime guaranteed according to our own standard.
5. Upon request, to finalize your work and expand the range of products you offer to clients
beyond the accessories mentioned above, we can print enlargements on photographic paper, from 10×15 cm postcards up to 70×100 cm, always in C-Print and always on high-quality photographic paper with color correction.
Additionally, we can mount your photos on supports such as:
Piuma (K-Foam) with or without edging,
Legger with several types of edging,
Aluminum 5–10 mm,
Dibond,
Canvas with or without a frame,
Pleksiglas, etc.
Always with the highest possible quality and in standard with our photographic albums.
You can use this service to enhance your commercial offering, but also to finalize various portfolio projects, create prints for samples or catalogs, decorate your studios and showrooms, and even organize photographic exhibitions with your best projects.
6. Our customer service is the best way to get to know our world
but also to help you at every stage of creating a project or product. It is structured with nearly 24/7 support via chat, online through albumepoca.com, with a base in Italy, as well as in-office service directly from our office in Tirana during weekdays, from 09:00 to 19:00, or 24-hour support via email at info@ejalbum.com.
This setup allows us to stay in constant contact with you and provide maximum support in your workflow, which we know very well and can understand immediately.
Do not hesitate to use all possible ways to request our help and support. Also remember that our showroom in Tirana was created to give you the opportunity to schedule meetings with your clients or to show them, in person and in detail, your wide offering of Made in Italy products.